BetterFlipFlop(“BetterFlipFlop”) takes the issue of safeguarding your privacy very seriously. Our Privacy Policy has been created in order to let you know what information we collect and the way in which we use this information to better serve your needs. We apply this Privacy Policy to how we handle all Personal Information wherever received. Providers of payment services (such as PayPal), shipping and delivery services have their own privacy policies which can be accessed from those sites.

The Personal Information Protection Act (the “Act”) regulates the way private sector organizations within British Columbia collect, use, keep, secure and disclose personal information. “Personal Information” means all information about an identifiable individual. It can include, among other things, your name, address, telephone number, age, gender, credit card or banking information.

We collect personal information in the following circumstances:

We offer promotions on an ongoing basis with other companies (“Promotion Partners”) in order to gain greater marketplace awareness. When we offer these promotions, we collect Personal Information that will enable us to contact you by telephone, email, or mail. Our Promotion Partners to contact you at a later date in order to inform you about our products or services or those of our Promotion Partners. If you are put on one of our contact lists, you may ask to be removed from it at any time.

If You Subscribe to the BetterFlipFlop Newsletter
If you subscribe to the BetterFlipFlop newsletter, we will collect personal and usage information about you in order to fulfill our administrative requirements and to improve our product for your enjoyment. We will record information regarding your purchase preferences for our purposes in analyzing our business as well as to comply with financial reporting requirements, including those imposed by our auditors and government regulators. We may also collect certain information as required by local laws. We may retain the content of any document (including comment cards, electronic documents such as e-mails and other similar forms of communication) that you send us. This information may be shared with BetterFlipFlop employees, and contractors providing services us, but will not be shared with any third party. Your transmittal of your Personal Information shall constitute your acknowledgment and agreement to the terms and conditions contained in this Privacy Policy.

Web Site
When you visit the BetterFlipFlop website, we may place what is called a “cookie”, on your computer and assign it an ID number. A cookie is a file that is placed on your computer for the purposes of tracking an individual user’s preferences and certain technical information such as your IP address and browser type. A cookie is a commonly used device that is capable of enhancing your visit to the site. The cookies used by us do not contain any personally identifying information nor do they track visitors after they have left our web site. Our cookies will also collect web site data in aggregate form (such as the number of visitors to a particular site). We use this information to improve and update the site, based on such data as total number of visitors and pages viewed. We may also provide this information on an aggregated, anonymous basis to our marketing partners and/or advertisers.

If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. Visitors should understand, however, that rejecting cookies will affect your ability to benefit from the conveniences afforded by the use of cookies, and you will not be able to use certain customization features associated with creating a user profile.

While exploring our web site for information that interests you, you may wish to participate in a contest, survey or promotion. In these cases, we may ask you for personal information, such as your name, address, postal code, e-mail address, and phone number.

In the event you choose to provide us with this information, we will only use it for the purpose we have specified to you. We will only e-mail you if you want us to, and you can choose a number of alternate methods by which to receive a reply to a request. Your transmittal of your personal data shall constitute your acknowledgment and agreement to the terms and conditions contained in this Privacy Policy. If you do not wish to provide this information over the Internet, you can always call us for more details.

You may also submit your e-mail address in order to be placed on a subscription list or to receive other information from us or one of our Promotion Partners. You will be placed on these lists only when you indicate your desire to be included. This information will only be used internally or shared with the promotion partner(s) indicated. If you do join one of our lists, you may ask to be removed from it at any time.


We have put numerous systems in place to ensure that all Personal Information is kept in a secure location, whether it is in digital or hard copy. We also put systems in place to ensure that only designated individuals have access to this information. Your personal information that we collect is stored on servers of companies that BetterFlipFlop uses to collect, process, pack and ship, our products and services. Any and all correspondence is also stored in servers of companies that BetterFlipFlop uses to communicate with you. For more information on their privacy policies visit websites of our third party suppliers: PayPal, Amazon, Go Daddy, Gmail, and RingCentral.

We collect personal information for the following reasons:

To Complete Purchases of Our Product. In order to process your purchase we may need to collect certain financial information about you. We use this information only for our internal business purposes and, except for our payment processors such as PayPal, will not sell, exchange or transfer this information to third parties.

To Provide Better Service to our Subscribers. Information collected from the use of your BetterFlipFlop subscription allows us to constantly monitor and improve the services offered to you as well as to identify new services that can be offered to all BetterFlipFlop subscribers.

To Advise BetterFlipFlop Subscribers and Potential Subscribers of Offers and Promotions. We may use the information collected to advise you of promotions or offers that may be of interest to you. In order to provide you with this information we may engage third party service contractors and provide them with this information. These companies must agree to be contractually bound that they will not sell, rent, exchange or in any way transfer the information. You may inform us at any time that you do not want to receive further information by sending an email to

For Market Research. We collect and analyze BetterFlipFlop subscribers’ Personal Information on an aggregate basis in order to gain a better understanding of the expectations of all subscribers. For all market research, all personal identifiers are removed so that the aggregate information cannot be linked to specific subscribers.

Changes to Privacy Policy
If we change our Privacy Policy, we will post those changes on our web site ( Changes will not apply to Personal Information collected prior to the date of the change for which you have given consent, except as may be required by law. If we decide to use Personal Information in a different way than our current Privacy Policy, we will notify you by e-mail. If you do not agree with the different way we intend to use Personal Information, you may ask in writing that we not use it in that different way. If you do not object, you will be deemed to have consented to the use of your Personal Information in the different manner.

Questions or concerns regarding this privacy policy should be directed to BetterFlipFlop in writing at the following email address:

BetterFlipFlop – Attention: Privacy Officer

This Web site contains links to third party sites. BetterFlipFlop is not responsible for the privacy practices or the content of such third party web sites.

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